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8px;font-size:15px;line-height:1.45;display:-webkit-box;overflow:hidden}.quick-use:hover{background:var(--paper)}.quick-delete{color:var(--muted)}.quick-confirm{flex-direction:column;flex:1;gap:8px;padding:10px 8px;display:flex}.quick-confirm p{font-size:15px;font-weight:600}.quick-confirm-buttons,.quick-add-buttons{justify-content:flex-end;gap:8px;display:flex}.quick-empty{color:var(--muted);text-align:center;padding:24px 20px;line-height:1.5}.sheet-button{min-height:var(--touch);border:1px solid var(--line);border-radius:var(--pill);background:var(--surface);padding:0 18px;font-size:15px;font-weight:600}.sheet-button.primary{border-color:var(--leaf);background:var(--leaf);color:var(--surface)}.sheet-button.danger{border-color:var(--error);background:var(--error);color:var(--surface)}.add-quick{border-style:dashed;margin:8px 12px 12px}.quick-add{border-top:1px solid var(--mist);flex-direction:column;gap:6px;padding:10px 12px 12px;display:flex}.quick-add label{font-size:14px;font-weight:600}.quick-add textarea{border:1px solid var(--mist);border-radius:var(--radius);background:var(--paper);resize:none;width:100%;min-height:72px;max-height:160px;padding:10px 12px;font-size:16px;line-height:22px}@media (width<=1023px){.sheet-backdrop{background:color-mix(in srgb,var(--scrim) 40%,transparent)}.sheet,.status-menu,.quick-sheet{border-bottom:0;border-radius:16px 16px 0 0;width:auto;max-height:85%;inset:auto 0 0}.sheet{padding-bottom:env(safe-area-inset-bottom)}.status-menu{padding:8px 8px calc(14px + env(safe-area-inset-bottom))}.status-choice{min-height:64px}}@media (prefers-reduced-motion:no-preference) and (width<=1023px){.sheet{animation:.16s ease-out sheet-up}}.media-thumb{background:var(--mist-soft);cursor:zoom-in;border:0;border-radius:8px;max-width:min(260px,100%);padding:0;display:block;position:relative;overflow:hidden}.media-thumb canvas{object-fit:cover;width:100%;max-width:260px;height:auto;max-height:320px;display:block}.no-save,.no-save *{-webkit-user-select:none;user-select:none;-webkit-touch-callout:none;-webkit-user-drag:none}.photo-cover{background:0 0;position:absolute;inset:0}.media-thumb:disabled{cursor:default;opacity:1}.media-placeholder{width:min(240px,60vw);height:150px;color:var(--muted);justify-content:center;align-items:center;font-size:13px;display:flex}.media-status{color:var(--muted);font-size:13px;font-style:italic}.voice-player{align-items:center;gap:8px;min-width:210px;max-width:280px;display:flex}.voice-toggle{border-radius:var(--pill);background:var(--leaf);width:40px;height:40px;color:var(--surface);border:0;flex:none;font-size:12px}.message.ai .voice-toggle{background:var(--indigo)}.voice-progress{min-width:60px;accent-color:var(--leaf);flex:1}.voice-time{color:var(--muted);flex:none;font-size:12px}.doc-card{border:1px solid var(--mist);background:var(--surface);border-radius:8px;align-items:center;gap:10px;min-width:0;max-width:300px;padding:8px;display:flex}.doc-name{overflow-wrap:anywhere;flex:1;min-width:0;font-size:14px;font-weight:600}.doc-open{min-height:var(--touch);border-radius:var(--pill);background:var(--leaf);color:var(--surface);flex-shrink:0;align-items:center;padding:0 14px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.doc-open.pending{background:var(--mist);color:var(--muted)}.media-viewer{z-index:50;background:color-mix(in srgb,var(--scrim) 92%,transparent);justify-content:center;align-items:center;padding:16px;display:flex;position:fixed;inset:0}.media-viewer .photo-frame{line-height:0;position:relative}.media-viewer canvas{object-fit:contain;max-width:calc(100vw - 32px);max-height:calc(100dvh - 32px);display:block}.media-viewer-close{top:calc(12px + env(safe-area-inset-top));width:var(--touch);height:var(--touch);border-radius:var(--pill);background:var(--surface);border:0;font-size:24px;line-height:1;position:absolute;right:12px}.voice-composer{display:block}.voice-bar{min-height:var(--touch);align-items:center;gap:8px;display:flex}.voice-bar-button{width:var(--touch);height:var(--touch);border:1px solid var(--mist);border-radius:var(--pill);background:var(--surface);color:var(--muted);flex-shrink:0;place-items:center;display:grid}.voice-stop{border-color:var(--error);background:var(--error);color:var(--surface)}.voice-stop-mark{background:currentColor;border-radius:3px;width:14px;height:14px}.voice-bar .send-button{width:var(--touch);height:var(--touch);border-radius:var(--pill);border:0;flex-shrink:0;place-items:center;display:grid}.voice-live{flex:1;align-items:center;gap:10px;min-width:0;padding:0 6px;font-size:16px;font-weight:600;display:flex}.voice-live small{color:var(--muted);font-size:13px;font-weight:400}.voice-dot{border-radius:var(--pill);background:var(--error);flex-shrink:0;width:10px;height:10px}.voice-live .voice-toggle{width:var(--touch);height:var(--touch);font-size:13px}@media (prefers-reduced-motion:no-preference){.voice-dot{animation:1.2s ease-in-out infinite voice-pulse}@media (width<=1023px){.attach-menu{animation:.16s ease-out sheet-up}}}@keyframes voice-pulse{50%{opacity:.25}}@keyframes sheet-up{0%{transform:translateY(100%)}to{transform:none}}.camera-view{z-index:60;color:#fff;background:#000;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.camera-feed,.camera-still{object-fit:contain;width:100%;height:100%}.camera-feed.mirrored{transform:scaleX(-1)}.camera-status{font-size:15px}.camera-failed{text-align:center;flex-direction:column;align-items:center;gap:16px;max-width:320px;padding:0 20px;font-size:16px;line-height:1.5;display:flex}.camera-round{border-radius:var(--pill);color:#fff;background:#ffffff26;border:0;place-items:center;width:48px;height:48px;display:grid}.camera-close{top:calc(12px + env(safe-area-inset-top));position:absolute;right:12px}.camera-controls{padding:20px 24px calc(24px + env(safe-area-inset-bottom));background:linear-gradient(#0000,#0009);justify-content:space-between;align-items:center;gap:16px;display:flex;position:absolute;bottom:0;left:0;right:0}.camera-spacer{width:48px;height:48px}.camera-shutter{border-radius:var(--pill);background:#ffffffd9;border:4px solid #fff;width:72px;height:72px;box-shadow:inset 0 0 0 3px #000}.camera-shutter:disabled{opacity:.4}.camera-text-button{border-radius:var(--pill);color:#fff;background:#0006;border:1px solid #ffffff80;min-height:48px;padding:0 20px;font-size:16px;font-weight:600}.camera-text-button.primary{border-color:var(--leaf);background:var(--leaf)}.camera-controls .camera-text-button{flex:1}.empty-chat{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:10px;padding:32px;display:flex}.empty-mark{border-radius:var(--pill);background:var(--surface);border:1px solid var(--mist);width:64px;height:64px;color:var(--leaf);place-items:center;margin-bottom:6px;display:grid}.empty-mark svg{width:28px;height:28px}.empty-chat h2{font-size:20px;font-weight:600}.empty-chat p{max-width:340px;color:var(--muted);line-height:1.5}.error-banner,.offline{background:var(--error-tint);color:var(--ink);border-bottom:1px solid var(--mist);justify-content:space-between;align-items:center;gap:10px;padding:10px 16px;font-size:14px;line-height:1.45;display:flex}.error-banner{border-left:4px solid var(--error)}.error-banner button{width:var(--touch);height:var(--touch);border-radius:var(--pill);background:0 0;border:0;flex-shrink:0;font-size:22px}.loading{height:100%;color:var(--muted);place-content:center;justify-items:center;gap:16px;display:grid}.login-page{background:var(--paper);place-items:center;padding:16px;display:grid;position:fixed;inset:0;overflow-y:auto}.login-card{background:var(--surface);border:1px solid var(--mist);border-radius:16px;width:min(100%,400px);padding:32px 24px}.login-card .logo{margin-bottom:28px}.login-card h1{margin-bottom:6px;font-size:26px;font-weight:600}.login-card>p{color:var(--muted);margin-bottom:20px;line-height:1.5}.login-card form{flex-direction:column;display:flex}.login-card label{margin:14px 0 6px;font-size:14px;font-weight:600}.login-card input{width:100%;min-height:var(--touch);border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);padding:0 12px;font-size:16px}.login-card form button{border-radius:var(--pill);background:var(--indigo);min-height:48px;color:var(--surface);border:0;margin-top:24px;font-size:16px;font-weight:600}.login-error{background:var(--error-tint);border-radius:8px;margin-top:14px;padding:10px 12px;font-size:14px;line-height:1.5}@media (width>=1024px){.message-list{padding:12px 32px 20px}.message{max-width:min(68%,560px)}.chat-header{padding-left:16px}.status-bar{padding-left:20px}.status-bar:before{margin-left:-20px;margin-right:12px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.dot{border-radius:var(--pill);background:var(--offline-dot);width:9px;height:9px;box-shadow:0 0 0 2px var(--surface);vertical-align:middle;flex-shrink:0;display:inline-block}.dot-busy{background:var(--turmeric)}.dot-offline{background:var(--offline-dot)}.named{align-items:center;gap:6px;min-width:0;display:inline-flex}.bottom-nav{background:var(--surface);border-top:1px solid var(--mist);padding:0 0 env(safe-area-inset-bottom);flex-shrink:0;display:flex}.nav-item{min-width:0;min-height:56px;color:var(--muted);background:0 0;border:0;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:2px;padding:6px 4px;font-size:12px;font-weight:600;display:flex}.nav-item svg{width:24px;height:24px}.nav-item[aria-current=page] .me-avatar{box-shadow:0 0 0 2px var(--leaf)}.nav-item:hover{background:var(--paper)}.nav-avatar{place-items:center;display:grid;position:relative}.nav-avatar .dot{width:11px;height:11px;position:absolute;bottom:-1px;right:-3px}.nav-name{display:none}.me-avatar{border-radius:var(--pill);background:var(--leaf-tint);width:26px;height:26px;color:var(--leaf);place-items:center;font-size:11px;font-weight:600;display:grid}@media (width>=1024px){.bottom-nav{gap:4px;padding:6px 8px}.nav-me .nav-text{display:none}.nav-chats,.nav-contacts{order:2;flex:0 0 var(--touch);min-height:var(--touch);border-radius:var(--pill);padding:0}.nav-chats .nav-text,.nav-contacts .nav-text{clip:rect(0,0,0,0);white-space:nowrap;width:1px;height:1px;margin:-1px;position:absolute;overflow:hidden}.nav-chats[aria-current=page],.nav-contacts[aria-current=page]{background:var(--mist-soft)}.nav-me{min-height:var(--touch);border-radius:var(--pill);color:var(--ink);flex-direction:row;flex:0 auto;order:1;justify-content:flex-start;gap:10px;margin-right:auto;padding:4px 12px 4px 6px;font-size:14px}.nav-me .me-avatar{width:32px;height:32px;font-size:13px}.nav-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;display:block;overflow:hidden}}.me-page{background:var(--paper);flex-direction:column;flex:1;min-height:0;display:flex}.page-header{min-height:calc(60px + env(safe-area-inset-top));padding:env(safe-area-inset-top) 8px 0;background:var(--surface);border-bottom:1px solid var(--mist);flex-shrink:0;align-items:center;gap:8px;display:flex}.page-header h2{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:17px;font-weight:600;overflow:hidden}.page-body{overscroll-behavior:contain;min-height:0;padding:16px 16px calc(24px + env(safe-area-inset-bottom));flex-direction:column;flex:1;gap:16px;display:flex;overflow-y:auto}.me-who{align-items:center;gap:12px;display:flex}.me-who .me-avatar{width:52px;height:52px;font-size:18px}.me-who strong{font-size:18px;font-weight:600;display:block}.me-who>.name-form{flex:1;min-width:0}.me-names{min-width:0}.me-clinic{color:var(--muted)}.card{border:1px solid var(--mist);border-radius:var(--radius);background:var(--surface);padding:14px 16px}.card h3{color:var(--muted);margin:0 0 10px;font-size:14px;font-weight:600}.card p{line-height:1.5}.choice-list{border:0;flex-direction:column;gap:4px;margin:0;padding:0;display:flex}.choice-row{cursor:pointer;border:1px solid #0000;border-radius:10px;align-items:center;gap:12px;min-height:56px;padding:6px 10px;display:flex}.choice-row:hover{background:var(--paper)}.choice-row:has(input:checked){border-color:var(--line);background:var(--mist-soft)}.choice-row input{width:20px;height:20px;accent-color:var(--leaf);flex-shrink:0;margin:0}.choice-row .dot{width:12px;height:12px}.choice-row span{flex-direction:column;gap:1px;display:flex}.choice-row strong{font-weight:600}.choice-row small{color:var(--muted);font-size:13px}.switch-row{min-height:var(--touch);align-items:center;gap:12px;display:flex}.switch-row label{cursor:pointer;flex-direction:column;flex:1;gap:2px;display:flex}.switch-row strong{font-weight:600}.switch-row small{color:var(--muted);font-size:13px}.switch{appearance:none;border-radius:var(--pill);background:var(--line);cursor:pointer;flex-shrink:0;width:52px;height:32px;margin:0;transition:background-color .15s;position:relative}.switch:after{content:"";border-radius:var(--pill);background:var(--surface);width:24px;height:24px;transition:transform .15s;position:absolute;top:4px;left:4px}.switch:checked{background:var(--leaf)}.switch:checked:after{transform:translate(20px)}.switch:disabled{opacity:.5;cursor:default}.device{border-top:1px solid var(--mist);flex-direction:column;gap:8px;margin-top:12px;padding-top:12px;font-size:14px;display:flex}.device strong{font-weight:600}.tip{background:var(--turmeric-tint);border-radius:8px;padding:8px 12px;font-size:14px;line-height:1.5}.segmented{border-radius:var(--pill);background:var(--paper);border:1px solid var(--mist);gap:4px;padding:4px;display:flex}.segmented button{min-height:var(--touch);border-radius:var(--pill);color:var(--muted);background:0 0;border:0;flex:1;padding:0 10px;font-size:14px;font-weight:600}.segmented button[aria-checked=true],.segmented button[aria-pressed=true]{background:var(--surface);color:var(--ink);box-shadow:var(--shadow)}.team-list{margin:0;padding:0;list-style:none}.team-list li{border-bottom:1px solid var(--mist);align-items:center;gap:10px;min-height:40px;display:flex}.team-list li:last-child{border-bottom:0}.team-list small{color:var(--muted);margin-left:auto;font-size:13px}.logout-button{border:1px solid var(--line);border-radius:var(--pill);background:var(--surface);min-height:48px;color:var(--error);justify-content:center;align-items:center;gap:8px;font-size:16px;font-weight:600;display:flex}.inline-error{background:var(--error-tint);border-radius:8px;padding:8px 12px;font-size:14px;line-height:1.45}.avatar-button{width:var(--touch);height:var(--touch);border-radius:var(--pill);background:0 0;border:0;flex-shrink:0;place-items:center;margin-left:2px;padding:0;display:grid}.chat-header .avatar-button .avatar{margin-left:0}.name-button{max-width:100%;min-height:var(--touch);font:inherit;text-align:left;text-overflow:ellipsis;white-space:nowrap;background:0 0;border:0;border-radius:4px;margin:-10px 0;padding:0;font-weight:600;display:block;overflow:hidden}.name-button:hover{text-decoration:underline}.profile-panel{left:0;right:0;top:var(--app-top,0px);height:var(--app-height,100vh);z-index:30;background:var(--paper);padding:0 env(safe-area-inset-right) 0 env(safe-area-inset-left);flex-direction:column;display:flex;position:fixed}@supports (height:100dvh){.profile-panel{height:var(--app-height,100dvh)}}.profile-panel .page-close{display:none}.profile-head{text-align:center;flex-direction:column;align-items:center;gap:8px;display:flex}.profile-head .avatar{width:72px;height:72px;font-size:24px}.profile-name{justify-content:center;align-items:center;gap:4px;max-width:100%;display:flex}.profile-name h3{overflow-wrap:anywhere;min-width:0;font-size:20px;font-weight:600}.name-form{text-align:left;flex-direction:column;gap:6px;width:100%;display:flex}.name-form label,.note-form label{font-size:14px;font-weight:600}.name-form input{width:100%;min-height:var(--touch);border:1px solid var(--line);border-radius:var(--radius);background:var(--surface);padding:0 12px;font-size:16px}.name-form small,.note-form small{color:var(--muted);font-size:13px}.form-buttons{justify-content:flex-end;align-items:center;gap:8px;display:flex}.saved{color:var(--leaf);font-size:14px;font-weight:600}.profile-phone{min-height:var(--touch);color:var(--leaf);font-variant-numeric:tabular-nums;align-items:center;font-weight:600;text-decoration:underline;display:inline-flex}.note-form{flex-direction:column;gap:6px;display:flex}.note-form textarea{border:1.5px dashed var(--note-line);border-radius:var(--radius);background:var(--note);resize:vertical;width:100%;min-height:96px;max-height:240px;padding:10px 12px;font-size:16px;line-height:22px}.note-form textarea::placeholder,.composer.note-mode textarea::placeholder{color:var(--muted)}.past-chats{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.past-chat{border:1px solid var(--mist);background:var(--surface);text-align:left;border-radius:10px;flex-direction:column;gap:3px;width:100%;padding:10px 12px;display:flex}.past-chat:hover{background:var(--paper)}.past-chat[aria-current=true]{border-color:var(--leaf);cursor:default}.past-top{align-items:center;gap:8px;font-size:13px;display:flex}.past-top time{color:var(--muted)}.past-status{border-radius:var(--pill);background:var(--mist-soft);color:var(--ink);align-items:center;gap:5px;padding:1px 8px;font-weight:600;display:inline-flex}.past-status:before{content:"";border-radius:var(--pill);background:var(--owner);width:8px;height:8px}.past-status.owner-ai{background:var(--indigo-tint)}.past-status.owner-waiting{background:var(--turmeric-tint)}.past-status.owner-mine{background:var(--leaf-tint)}.past-status.owner-resolved:before{background:var(--line)}.this-chat{color:var(--leaf);margin-left:auto;font-weight:600}.past-chat .preview{font-size:14px}@media (width>=1024px){.app.profile-open{grid-template-columns:360px minmax(0,1fr) 320px}.profile-panel{border-left:1px solid var(--mist);z-index:auto;height:100%;min-height:0;padding:0;position:static}.profile-panel .page-back{display:none}.profile-panel .page-close{display:grid}}.composer-mode{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:8px;display:flex}.composer-mode .segmented{flex:none}.composer-mode .segmented button{white-space:nowrap;padding:0 16px}.composer-mode .segmented button.mode-note[aria-checked=true]{background:var(--note);box-shadow:inset 0 0 0 1.5px var(--note-line)}.window-chip{border-radius:var(--pill);background:var(--turmeric);color:var(--on-turmeric);font-variant-numeric:tabular-nums;white-space:nowrap;align-items:center;padding:2px 10px;font-size:12px;font-weight:600;display:inline-flex}.window-banner{border-left:4px solid var(--turmeric);background:var(--turmeric-tint);border-radius:8px;margin-bottom:8px;padding:8px 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.sheet-button{align-items:center;gap:6px;display:inline-flex}.lock-note{color:var(--leaf);font-size:14px;font-weight:600}.contacts-page{flex-direction:column;flex:1;min-height:0;display:flex}.contacts-page[hidden]{display:none}@media (width<=1023px){.card-open .bottom-nav{display:none}}.contact-filters{gap:8px;padding:6px 0 10px;display:flex}.pill-select{min-width:0;min-height:var(--touch);border:1px solid var(--mist);border-radius:var(--pill);color:var(--ink);font:inherit;appearance:none;text-overflow:ellipsis;cursor:pointer;background:var(--surface) url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%238A90A6' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") no-repeat right 12px center;flex:1 1 0;padding:0 34px 0 14px;font-size:16px;font-weight:600}.pill-select.chosen{border-color:var(--ink);box-shadow:inset 0 0 0 1px 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var(--mist)}.avatar{background:var(--mist-2);width:44px;height:44px;color:var(--ink);box-shadow:none;font-size:15px;font-weight:700}.avatar.owner-waiting{background:var(--coral-tint);color:var(--coral-text)}.avatar.owner-mine,.avatar.owner-other{background:var(--leaf-tint);color:var(--staff-text)}.avatar.owner-ai{background:var(--indigo-tint);color:var(--indigo)}.avatar.owner-resolved{background:var(--mist-2);color:var(--muted)}.row-content{gap:2px}.row-top strong{font-size:16px;font-weight:600}.row-top time{color:var(--muted);font-size:12px}.chat-row .waiting-chip{color:var(--coral-text);white-space:nowrap;background:0 0;border-radius:0;flex-shrink:0;align-self:auto;margin:0;padding:0;font-size:13px;font-weight:700}.preview{color:var(--muted);font-size:14px}.preview-back-ai{font-style:italic}.preview svg{vertical-align:-3px;width:15px;height:15px;margin-right:4px}.row-chips{align-items:center;gap:6px;min-width:0;margin-top:4px;display:flex}.row-chip{white-space:nowrap;text-overflow:ellipsis;border:1px solid;border-radius:6px;align-items:center;gap:5px;min-width:0;max-width:70%;margin-right:auto;padding:2px 8px;font-size:12px;font-weight:700;line-height:16px;display:inline-flex;overflow:hidden}.row-chip svg{width:13px;height:13px}.chip-needs{border-color:var(--coral-line);background:var(--coral-tint);color:var(--coral-text)}.chip-staff{border-color:var(--staff-line);background:var(--leaf-tint);color:var(--staff-text)}.chip-ai{border-color:var(--ai-line);background:var(--indigo-tint);color:var(--indigo)}.chip-resolved{border-color:var(--mist);background:var(--mist-2);color:var(--muted)}.chip-dot{border-radius:var(--pill);background:var(--online);flex-shrink:0;width:7px;height:7px}.mention-badge{background:var(--mention);min-width:22px;height:22px;color:var(--on-mention);font-size:12px}.unread{background:var(--coral-fill);min-width:22px;height:22px;color:var(--on-coral);font-size:12px;font-weight:700}.chat-header{min-height:calc(64px + env(safe-area-inset-top));background:var(--surface-2);box-shadow:none;border-bottom:1px solid var(--mist);gap:10px}.chat-header .avatar.small{width:40px;height:40px;font-size:14px}.chat-header .patient-title 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var(--surface)}.copy-phone{width:var(--touch);height:var(--touch);border-radius:var(--pill);color:var(--muted);background:0 0;border:0;flex-shrink:0;place-items:center;margin:-12px -8px -12px -6px;padding:0;display:grid}.copy-phone:hover{color:var(--ink)}.copy-phone svg{width:15px;height:15px}.copy-note{color:var(--staff-text);font-size:12px;font-weight:700}.copy-note:empty{display:none}.channel{white-space:nowrap}.chat-header{padding-top:env(safe-area-inset-top);grid-template-columns:auto auto minmax(0,1fr) auto;grid-template-areas:"back avatar name actions""back avatar sub actions";align-items:center;gap:0 8px;display:grid}.chat-header .mobile-back{grid-area:back}.chat-header .avatar-button{grid-area:avatar}.chat-header .patient-title{display:contents}.chat-header .patient-name{grid-area:name;align-self:end;min-width:0}.chat-header .patient-status,.chat-header .patient-sub{grid-area:sub;align-self:start;min-width:0}.chat-header .header-actions{grid-area:actions}.header-actions .status-button{max-width:none}.header-actions .status-button span{max-width:9.5em}@media (width<=1023px){.chat-header{column-gap:6px;padding-left:4px;padding-right:8px}.chat-header .avatar.small{width:36px;height:36px;font-size:13px}.chat-header .patient-title h2{font-size:16px}}@media (width>=1024px) and (width<=1099px),(width>=1280px){.chat-header{grid-template-areas:"back avatar name actions""back avatar sub sub";padding:6px 16px 6px 20px}.wait-timer{flex-shrink:0;margin-right:8px;display:inline-flex}.patient-sub{min-height:28px;color:var(--muted);white-space:nowrap;align-items:center;gap:0;font-size:13px;line-height:20px;display:flex;overflow:hidden}.patient-sub .patient-phone{color:var(--muted);font-size:13px;line-height:20px}.patient-sub>span[aria-hidden]{margin:0 6px 0 2px}.patient-status{display:none}.take-over{display:inline-flex}.hand-back{width:auto;padding:0 16px}.hand-back-text{clip:auto;width:auto;height:auto;margin:0;position:static;overflow:visible}}@media (width>=1100px) and (width<=1279px){.chat-header{padding:6px 12px 6px 16px}.app.profile-open .chat-header,.app.panel-open .chat-header{padding-top:6px}}.timeline .message-list{background-color:var(--chat-bg);background-image:none}.bubble{border:1px solid var(--mist);background:var(--bubble-patient);border-radius:18px;padding:8px 12px 6px}.message.ai .bubble{border-color:var(--ai-line);background:var(--bubble-ai)}.message.staff .bubble{border-color:var(--staff-line);background:var(--bubble-staff)}.message.patient .bubble,.message.patient:not(.group-start) .bubble,.message.patient:not(.group-end) .bubble{border-radius:18px 18px 18px 6px}.message.ai .bubble,.message.staff .bubble,.message.ai:not(.group-start) .bubble,.message.staff:not(.group-start) .bubble,.message.ai:not(.group-end) .bubble,.message.staff:not(.group-end) .bubble{border-radius:18px 18px 6px}.message-author{align-items:center;gap:4px;font-size:12px;font-weight:700;line-height:16px;display:flex}.message-author svg{width:13px;height:13px}.bubble .bubble-text{font-size:15px;line-height:21px}.meta-room{font-size:12px}.bubble-meta,.bubble-meta .delivery-ticks{font-size:12px;line-height:15px}.bubble.photo{padding:3px}.day-separator span{border:1px solid var(--mist);background:var(--surface);color:var(--muted);padding:3px 12px;font-size:12px;font-weight:700}.system-note{background:var(--pill-bg);color:var(--muted);border:1px solid #0000;padding:4px 12px;font-size:12px}.system-note.tone-alert{border-color:var(--coral-line);background:var(--coral-tint);color:var(--coral-text);font-weight:600}.unread-line:before,.unread-line:after{background:var(--coral)}.unread-line span{background:var(--coral-fill);color:var(--on-coral);font-weight:700}.jump-badge{background:var(--coral-fill);color:var(--on-coral)}.voice-toggle{background:var(--leaf);color:var(--surface)}.note-card{border-color:var(--note-line);background:var(--note);color:var(--note-text);border-radius:16px}.note-head,.note-meta,.note-edited{color:var(--note-label)}.note-head svg,.note-head strong,.note-meta .named{color:var(--note-text)}.note-card .mention{background:var(--mention-hl);color:var(--note-text);border-radius:4px;padding:0 3px;font-weight:700}.mentioned-you{background:var(--mention);color:var(--on-mention)}.mention-marker{background:var(--note);border-bottom-color:var(--note-line);color:var(--note-text)}.composer{padding:8px 10px calc(10px + env(safe-area-inset-bottom));background:var(--surface-2);box-shadow:none;border-top:1px solid var(--mist)}.composer-box{border:1.5px solid var(--mist);background:var(--surface);border-radius:20px;flex-direction:column;gap:2px;padding:4px 6px 6px;display:flex}.composer-box:focus-within{border-color:var(--leaf)}.composer-mode{gap:8px;margin:0}.composer-mode .segmented.composer-tabs{background:0 0;border:0;gap:2px;padding:0}.composer-tabs button,.composer-mode .segmented.composer-tabs button{z-index:0;min-height:var(--touch);border-radius:var(--pill);box-shadow:none;color:var(--muted);background:0 0;flex:none;align-items:center;gap:6px;padding:0 14px;font-size:14px;font-weight:700;display:inline-flex;position:relative}.composer-tabs button:before{content:"";z-index:-1;border-radius:var(--pill);position:absolute;inset:6px 0}.composer-tabs button svg{width:15px;height:15px}.composer-mode .segmented.composer-tabs button[aria-checked=true]{box-shadow:none;background:0 0}.composer-mode .composer-tabs .mode-reply[aria-checked=true]{color:var(--surface)}.composer-mode .composer-tabs .mode-reply[aria-checked=true]:before{background:var(--leaf)}.composer-mode .composer-tabs .mode-note[aria-checked=true]{color:var(--on-turmeric)}.composer-mode .composer-tabs .mode-note[aria-checked=true]:before{background:var(--note-button)}.composer-tabs button:not([aria-checked=true]):hover:before{background:var(--mist-2)}.composer-field,.composer-field.note-field{background:0 0;border:0;border-radius:14px;min-height:44px;padding:0}.composer-field.note-field{padding-left:8px}.composer-field:focus-within{border-color:#0000}.composer-row .round-button{width:44px;height:44px}.composer.note-mode .composer-box{border-color:var(--note-line);background:var(--note)}.composer.note-mode .composer-field textarea,.composer.note-mode .composer-field textarea::placeholder{color:var(--note-text)}.composer.note-mode .composer-field textarea::placeholder{color:var(--note-label)}.composer.note-mode .send-button{background:var(--note-button);color:var(--on-turmeric)}.composer.note-mode .send-button:disabled{background:color-mix(in srgb,var(--note-button) 45%,var(--note));color:var(--note-label)}.note-hint{color:var(--muted);margin:6px 8px 0;font-size:12px}.edit-bar{color:var(--note-text);padding:0 4px}.takeover-composer{padding:2px 0 0}.takeover-button{min-height:48px;font-weight:700}.mention-list{border-color:var(--note-line);background:color-mix(in srgb,var(--note) 55%,var(--surface))}.mention-option{color:var(--ink)}.mention-option[aria-selected=true],.mention-option:hover{background:var(--mention-hl)}.mention-avatar{background:var(--leaf-tint);width:32px;height:32px;color:var(--staff-text);font-weight:700}.patient-panel{display:none}@media (width>=1100px){.patient-panel{overscroll-behavior:contain;background:var(--surface-2);border-left:1px solid var(--mist);flex-direction:column;gap:18px;height:100%;min-height:0;padding:24px 16px;display:flex;overflow-y:auto}}.panel-head{border-bottom:1px solid var(--mist-2);text-align:center;flex-direction:column;align-items:center;gap:6px;padding-bottom:16px;display:flex}.avatar.large{width:72px;height:72px;margin-bottom:4px;font-size:24px}.panel-head h2{overflow-wrap:anywhere;font-size:18px;font-weight:700}.panel-phone{color:var(--muted);font-variant-numeric:tabular-nums;font-size:14px}.panel-section h3{letter-spacing:.04em;text-transform:uppercase;color:var(--muted);align-items:center;gap:6px;margin:0 0 8px;font-size:12px;font-weight:700;display:flex}.panel-section h3 svg{width:14px;height:14px}.panel-count{background:var(--note);color:var(--note-text);letter-spacing:0;text-transform:none;border-radius:6px;margin-left:auto;padding:1px 8px}.panel-facts{border:1px solid var(--mist);background:var(--surface);border-radius:14px;flex-direction:column;gap:10px;margin:0;padding:12px 14px;display:flex}.panel-facts div{justify-content:space-between;align-items:baseline;gap:12px;font-size:14px;display:flex}.panel-facts dt{color:var(--muted)}.panel-facts dd{text-align:right;overflow-wrap:anywhere;margin:0;font-weight:600}.panel-status.status-needs_staff{color:var(--coral-text)}.panel-notes{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.panel-note{border:1px solid var(--note-line);background:var(--note);color:var(--note-text);border-left-width:4px;border-radius:14px;flex-direction:column;gap:4px;padding:10px 12px;font-size:14px;line-height:1.45;display:flex}.panel-note p{white-space:pre-wrap;overflow-wrap:anywhere}.panel-note .mention{background:var(--mention-hl);border-radius:4px;padding:0 3px}.panel-note-meta{color:var(--note-label);font-size:12px}.panel-empty{color:var(--muted);font-size:14px}.empty-mark{background:var(--surface);border-color:var(--mist)}